Impact and Operations Director

FSWCF is a 501c3 nonprofit that supports the dedicated entrepreneurial spirit of rural Colorado, by investing in the people, culture and ideas that fuel innovation and financial knowledge in our community, with an emphasis on areas of greatest need. FSWCF was founded in 2015 by First Southwest Bank (FSWB), one of Colorado’s two CDFI banks, to be a gap-funder that provides access to capital for those who would not otherwise be able to secure it.

As FSWCF has grown, we have seen the need for more equitable and inclusive access to capital for our rural entrepreneurs and business owners. We strive to provide a range of innovative financial services including loan and grant programs to enable them to succeed and improve quality of life for our communities. Currently, FSWCF serves all of rural Colorado with a focus on Southern and Southwestern Counties.

First Southwest Community Fund seeks an Impact and Operations Director to join our team during an exciting time in the organization’s growth. This position focuses on two main workstreams: 1) enhancing FSWCF’s operations via work on internal and external policies, processes and tools, and 2) assessing and articulating the impact of FSWCF’s activities and research funding.

The successful candidate will lead and support the optimization of systems and infrastructure, translate organizational data to support decision making, and provide operational assistance to other teams to improve their functionality. The impact work will involve using and improving internal processes to track the results and impacts of FSWCF’s grants, loans, and reporting out on this information across the organization and to stakeholders.

The position requires excellent interpersonal and writing skills, a high level of organization and focus and an ability to work under tight deadlines. An ideal candidate may have experience in some or all of the following: nonprofit management, business, performance measures, project management, strategic planning, and data analytics. Experience in Federal Funding application preferred.

Reporting to the Executive Director, the Impact and Operations Director will work closely with the Executive Director in research, communications, development, grants management, and other areas.

This is a part-time (30 hours/weekly) remote position with a STRONG preference for candidates located in Southern or Southwestern Colorado, Rural Colorado.

Salary Range: $42,000-$50,000 (DOE)

Primary Responsibilities:

  • Design and implement robust impact measurement system for FSWCF to measure impact of programs.
  • Translate performance measures of the organization into relevant, useful information for the Executive Director and Board of Directors.
  • Optimize the performance metrics framework: Track and measure impact of FSWCF portfolio.
  • Implement impact measurement tracking software (e.g., Salesforce).
  • Annual impact survey with all FSWCF customers including impact assessment survey and interviews.
  • Design and implement ways to communicate stories of impact including Impact Report, Customer Stories, and Programmatic highlights.
  • Create and oversee impact tracking system for grant recipients.
  • Support Executive Director efforts to develop and refine organizational strategies and track progress on the organization’s Strategic Plan.
  • Provide support to the Executive Director through data management, analysis and policy development and implementation.
  • Develop and implement efficient internal processes to facilitate information flow and improve project management across the organization. (
  • Support the Executive Director in preparation and proceedings, including via clear and notetaking, and coordination of follow-up items.
  • Analyze and develop organizational operations and procedures to increase efficiency and productivity.
  • Assist with creating strategy for using Grants to customers to increase our impact (RBDG, RMAP, Emergency Grants etc.).
  • Work with the Executive Director to research and write new grant opportunities.
  • Oversee grant processes and administration of funds to customers.
  • Develop and submit grants reports to funders in a timely manner.
  • Provide material and coordinate with FSWB Marketing Director monthly public, board, and staff newsletters.
  • Provide administrative assistance including scheduling, organization and other duties as needed.


  • Bachelor’s Degree or equivalent experience in this field
  • A minimum of 3-5 years of relevant professional experience, including demonstrated analytical, writing and verbal communication skills
  • Understanding of the strategic planning process and the alignment of performance measures with a strategic plan
  • Ability to write clearly for staff, the Board and external parties
  • Experience working with financial institutions, nonprofits and other entities
  • Ability to work professionally and collegially within a creative, fast-paced culture that emphasizes excellence and teamwork
  • Demonstrated time and project-management skills, including an ability to meet multiple deadlines by maintaining a high level of organization
  • Ability to set priorities, identify needs and maximize resources
  • Ability to work independently with limited supervision
  • Flexible and able to routinely juggle multiple competing priorities and work in teams
  • Attention to detail and strong analytical and organizational skills
  • Ability to demonstrate tact, diplomacy and initiative when working with others
  • Highest levels of personal and professional integrity
  • Commitment to Diversity, Equity and Inclusion
  • Strong IT skills, including Microsoft Word, Excel, PowerPoint and Google Suite

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, or crouch. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Please submit your resume, 3 professional references, and cover letter to Azarel Madrigal, [email protected]

This positions is OPEN UNTIL FILLED.